Contact
In case of emergency 24/7, please contact
0800 807 707
FAQ
I'd like to have some work done on my property. Who do I contact?
Prior to any intervention, a request for authorization must be sent to the Swiss Federal Pipelines Inspectorate (IFP) via the dedicated form : eri-ifp.ch/authorizations
Where can I find the documents I need to request work?
All documents (information sheets, safety regulations) are available on our website, in the Media Area page.
I would like information about a gas pipe on my property.
Please send your request to geomatique@gaznat.ch. Our technical team will get back to you as soon as possible.
I smell gas near a pipeline. What should I do about it?
Call the Gaznat emergency number immediately: 0800 807 707 (24 hours a day, 7 days a week). You'll find this number on the pipeline markers.
I've noticed that an orange beacon indicating a gas pipeline is damaged.
Contact our infrastructure team on +41 (0) 58 274 05 25 or geomatique@gaznat.ch.
A technical team will be dispatched shortly to take stock of the situation.
How are gas prices calculated?
It includes supply costs, infrastructure costs (storage, transport, distribution) and various taxes. The price varies according to the balance between supply and demand, weather conditions, exchange rates and the geopolitical situation.
Where can I find CNG stations in Switzerland?
The website cng-mobility.ch website lists stations according to your location.
My gas stove has broken down. What should I do?
Contact your local gas supplier (indicated on your bill), responsible for household equipment and retail distribution.
Press and media
Please contact
See themedia area
Looking for a report, press release or technical document? Find all our official content and up-to-date publications in the media area.
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